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Case study · Remittance & FX

A full FX and remittance suite, delivered as one platform.

USI Money, a regulated payment provider reaching 150+ countries, needed more than a single product. We built a Business FX platform, a Home Remittance suite and a companion app, each with admin, agent and user roles, to work as one, with KYC and AML compliance in every flow.

ClientUSI Money
IndustryRemittance & FX
Delivered3 products, 150+ countries
ComplianceMLR & PSRs 2017
The platform at a glance

Three products. One operation.

Business FX, Home Remittance and the companion app run on one foundation, with KYC and AML in every flow.

  1. 01Business FXFX for business clients, with admin, agent and user roles.
  2. 02RemittancePayouts by bank transfer, mobile wallet and cash pickup.
  3. 03Companion appFX, remittance and a wallet in the customer's pocket.
Illustrative diagram

The problem

USI Money was already a regulated provider reaching 150+ countries, but its FX, remittance and app propositions were three separate things. It needed them to run as one operation, for its own desk, its agents and its clients, without weakening the compliance each one depended on.

3products

Business FX, Home Remittance and a companion app had to behave like one product to the people using them, not a set of disconnected tools.

3roles

Operations, agents and self-service clients each work differently, yet all had to act on the same transactions across the full lifecycle.

KYCbuilt in

As a regulated provider, none of it could go live unless KYC, AML and maker-checker separation held up to regulatory scrutiny from day one.

Solution design

We delivered all three products as one platform, with the compliance and pricing systems behind them, so every part of USI Money's operation runs from one place.

One platform

Business FX, Home Remittance and the companion app, delivered to work as one.

Role-based

Admin, agent and self-service experiences for every product in the suite.

Compliant by design

KYC, AML, maker-checker and regulatory alignment built directly into the flows.

Inside the operation

Every role. One platform.

Customers, agents and administrators each get their own view of the same operation.

  1. 01CustomerSelf-service FX and transfers, with KYC checks in the flow.
  2. 02AgentAgents act for customers through the same system.
  3. 03AdminOne console across FX, remittance and wallet, with maker-checker approvals.
Illustrative diagram

Benefits

What USI Money gained by running the whole operation, FX, remittance, wallet and compliance, from one platform.

Agents & clients01

Serve clients directly or through agents.

A hybrid flow lets USI Money act for users, or work through its agent network, from the same system.

Operations02

Run every service from one view.

FX, remittance and wallet operate from a single admin console, with oversight across all of it.

Compliance03

Compliance that holds up.

Screening, tiered risk scoring and SAR and MLRO workflows aligned to regulatory expectations.

Global reach04

Reach 150+ countries.

Payouts by bank transfer, mobile wallet and cash pickup, with live FX rates and automatic fallback.

The companion app

FX, remittance and a wallet, in your pocket.

  • Live FX trading with rates and order history
  • International remittance with full status tracking
  • Multi-currency wallet with real-time alerts
Live on the App Store

Results

The full suite, delivered end to end and live across USI Money's operation.

Reach150+countries via SWIFT, 70+ via partners
Products3delivered live as one platform
Flows12+role-based flows across the suite

Figures from the delivered platform.

Related

More of what we design and build for regulated fintech and payments.

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